Professional Support

We are committed to helping you manage and expand your business every step of the way, with responsive in-house professional support.

Resources for Merchants, Partners, & Developers

Our process is designed to increase your operational effectiveness and help you achieve your growth objectives. We provide 24/7 access to subject matter experts and online resources, allowing you to focus on growing your business. 

expert support

Merchant Professional Support

Unlimited free access to our Merchant Knowledge Base accessible through the Integrated Payment Processing Manager.

Email all questions to our Support Team. Response time is 2-3 hours. For immediate help please call Merchant Support.

Monday – Friday
8:00 am – 5:00 pm PST
After Hours Support:
5:01 pm – 7:59 am PST
(800) 891-1798

Partner Professional Support

Unlimited access to our Partner Knowledge Base accessible through the Partner Portal.

Email questions to our Partner Support Team. Response time is 2-3 hours. For immediate help please call Partner Support Team.

Monday – Friday
8:00 am – 5:00 pm PST
After Hours Support:
5:01 pm – 7:59 am PST
(800) 891-1798

Get in Touch with Us